Servicenow Online Training

Servicenow Online Training

0 STUDENTS ENROLLED

    Prerequisites for Servicenow Training:

    • ServiceNow Training System Administrations course
    • Certified System Administrator preferred
    • Ability to write, test and debug JavaScript
    • Successful completion of Code Academy’s JavaScript course is recommended
    • Review the Javascript Primer
    • Familiarity with database tables and columns

    SERVICE NOW ADMIN DEVELOPER ONLINE COURSE CONTENT:

    1.APPLICATIONS AND MODULES CREATION

    • Restricting visibility of application based on roles
    • Creating depenedency fields
    • Dictionary overrides
    • Views and View rules
    • Reference qualifiers
    • data lookup definitions
    • assignment rules

    2.INTRODUCTION TO SCRIPTING

    • UI policies
    • Data policies
    • Client scripts
    • Client scripts best practices
    • Business rules

    3. UI ACTIONS

    • UI Actions
    • Script actions
    • script includes
    • GlideAjax
    • Table based notifications

    4.EVENT BASED NOTIFICATIONS AND MAIL SCRIPTS

    • Service catalog
    • Creating workflows
    • workflow activities
    • workflow based notifications
    • catalog client scripts
    • catalog UI policies

    5.CREATING CATEGORIES AND SUB CATEGORIES

    • Order guides
    • record producers
    • Schedule jobs
    • scheduling reports
    • introduction to integrations
    • Example of REST and SOAP

    6.INTRODUCTION TO SERVICENOW TRAINING

    • Introduction to service now instances & Process
    • SNC Navigations
    • SNC Applications and Modules
    • Forms, Lists and Tables”
    • BASIC FORMS AND LIST MODIFICATIONS AND ADMINISTRATION
    • Personalizing Forms
    • Various types of reports and usage
    • Using Script Includes in reports
    • Scheduling reports-Servicenow training

    7.CREATING NEW SECTIONS IN FORMS-SERVICENOW TRAINING

    • Personalizing Lists and List controls
    • Introduction to Different types of Fields
    • Dependent choice field creation”
    • TABLES & COLUMNSAND ADMINISTRATION Introduction
    • schema map
    • creating tables adding fields etc.

    8.CONFIGURING USERS AND GROUPS AND ADMINISTRATION

    • Groups
    • Roles-Servicenow training
    • Roles tagging to users and groups”
    • Limiting access of Applications and modules to specific set of roles
    • INTRODUCTION ON DIFFERENT MODULES Incident Management
    • Problem Management

    9.CHANGE MANAGEMENT AND IT’S WORKFLOWS

    • Servicenow Training developer Level Management”
    • CHANGE MANAGEMENT Different types of change requests and their significance
    • Change Types and Respective workflows
    • Risk Assessment Plugin activation-Servicenow training

    Risk Questionnaires configuration and defining thresholds and conditions
    10.SERVICENOW TRAINING CATALOG INTRODUCTION TO ITEMS AND CATEGORIES

    • Record Producers
    • Introduction to Variables and Variable Sets.
    • Creating workflows
    • Associating workflows to Items
    • EMAIL NOTIFICATIONS AND EVENTS Email notification creation
    • Templates utilization in email notification
    • Events creation-Servicenow training

    11.EMAIL NOTIFICATION THROUGH EVENTS

    • Email notification in workflow via notification and events
    • Send to event creator usage
    • Email Inbound and Outbound server properties setting
    • Debugging mail sending issues”
    • IMPORT SETS AND TRANSFORM MAPS Data load through excel
    • Transform Mapping(Auto and Manual mapping)

    12.TRANSFORM SCRIPTS TO RESTRICT INSERTS AND UPDATE-SERVICENOW TRAINING

    • Data source creation (FTP,JDBC,LDAP,files like excel,csv)
    • Utilizing data source in Data loads
    • Scheduled Imports
    • SCRIPTING Client Side scripting

    13.UI ACTION (INTRO, HOW TO WRITE AND USE)

    • Business Rules and Global Business Rules
    • Script Include
    • UPDATE SET
    • REPORTS, GAUGES AND HOMEPAGE
    • Creating Quick reports from lists
    • Creating Reports, Gauges and Homepages
    • Report Administration
    • BEST PRACTICES IN SERVICE NOW
    • MID SERVER INSTALLATION
    • Client Scripts
    • UI Policy
    • Server Side scripting-Servicenow training

    Write a Review

    Your email address will not be published.

    Course Reviews

    N.A

    ratings
    • 5 stars0
    • 4 stars0
    • 3 stars0
    • 2 stars0
    • 1 stars0

    No Reviews found for this course.

    PRIVATE COURSE
    • PRIVATE
    • 1 month
    Contact Us

    +1 475-212-0075

    Drop us a query

      Your Details


      * Required

      Job Support

        Your Details


        * Required

        Course Features

        Live Instructor-led Classes

        This isn't canned learning. Its dynamic, its interactive, its effective

        Expert Educators

        Only the best or they're out. We are constantly evaluating our trainers

        24&7 Support

        We never sleep. Need something answered at 3 am? No Problem

        Flexible Schedule

        You don't learn as per our calendar. We work according to yours.

        Customized Training's

        The most part self-managed and adaptable to suit a person's particular adapting technology needs

        Priority Based Training's

        Real-time Scenario based Assignments and Case Studies

        COPYRIGHT © 2020 KEEN IT TECHNOLOGIES PVT.LTD, ALL RIGHTS RESERVED