SAP ISU CCS Online Training

SAP ISU CCS Online Training

0 STUDENTS ENROLLED

    Introduction

    The SAP IS-U CCS ( SAP IS Utilities Customer Care and Serviecs) is a Industry Solution from SAP which address the needs of a customer oriented utility company. In the next pages we’ll refer to SAP for Utilities Industry Solution simply as IS-U or CCS. Along with standard SAP R/3, SAP has provided solutions that cater to the special demands of a particular Industry and are seamlessly integrated with the components of standard SAP.

    Example: A equipment defined in standard SAP R/3 PM can be used while creating a device in SAP IS-U. These are called Industry Specific solutions. SAP IS-U/CCS component is a Sales & Information system that supports all business processes and utility services of a utility company. The core IS-U/CCS application is a consumption billing system that valuates measured and flat rate consumption and services. Though Services (but not consumption) can also be billed and invoiced using standard Sales & Distribution(SD).

    SAP ISU CCS Course Content:

    1.Customer Interaction Centre

    • Enquiry (Complain,account position,bill,meter etc)
    • Request (Eg. E-bill)
    • Complaint (E.g.order to handle the complaint)

    2.Master Data Creation

    • Create Customer Contact
    • Business Partner
    • Contract account
    • Contract
    • Create Service Order
    • Batch Program

    3.Customer Complaint Handling

    • High Consumption complaint/ developed/ Over/ Wrong reading complaint
    • Payment/ credit not adjusted
    • Vigilance complaints
    • Wrong disconnection
    • Load Dispute

    4.Move-In

    • Move-in document layout
    • Move-in welcome letter
    • Determination of move-in date
    • Alignment of move-in after device installation
    • Reversal of move-in

    5.Work Order Management

    • New Connection
    • Device Installation
    • Device Removal
    • Device Replacement
    • Device Investigation
    • Disconnection
    • Re-connection
    • End of Supply
    • Temporary Supply
    • Load Change Site Investigation

    6.Move Out

    • Normal move-out
    • Demolition case
    • Move-out to join Statement Billing
    • Change of name
    • Move-out after Six months due to non-payment

     

    Write a Review

    Your email address will not be published. Required fields are marked *

    Our trainers have relevant experience in implementing real-time solutions on different queries related to different topics. keen Technologies also verifies their technical background and expertise.

    We record each LIVE class session you undergo through and we will share the recordings of each session/class.

    If you have any queries you can contact our 24/7 dedicated support to raise a ticket. We provide you email support and solution to your queries. If the query is not resolved by email we can arrange for a one-on-one session with our trainers.

    You will work on real world projects wherein you can apply your knowledge and skills that you acquired through our training. We have multiple projects that thoroughly test your skills and knowledge of various aspect and components making you perfectly industry-ready.

    Our Trainers will provide the Environment/Server Access to the students and we ensure practical real-time experience and training by providing all the utilities required for the in-depth understanding of the course.

    If you are enrolled in classes and/or have paid fees, but want to cancel the registration for certain reason, it can be attained within 48 hours of initial registration. Please make a note that refunds will be processed within 30 days of prior request.

    The Training itself is Real-time Project Oriented.

    Yes. All the training sessions are LIVE Online Streaming using either through WebEx or GoToMeeting, thus promoting one-on-one trainer student Interaction.

    There are some Group discounts available if the participants are more than 2.

    As we are one of the leading providers of Online training, We have customers from USA, UK, Canada, Australia, India and other parts of the world.

    Course Reviews

    N.A

    ratings
    • 5 stars0
    • 4 stars0
    • 3 stars0
    • 2 stars0
    • 1 stars0

    No Reviews found for this course.

    PRIVATE COURSE
    • PRIVATE
    • 4 weeks, 2 days
    Contact Us

    +1 475-212-0075

    Drop us a query

    Job Support

    Course Features

    Live Instructor-led Classes

    This isn't canned learning. Its dynamic, its interactive, its effective

    Expert Educators

    Only the best or they're out. We are constantly evaluating our trainers

    24&7 Support

    We never sleep. Need something answered at 3 am? No Problem

    Flexible Schedule

    You don't learn as per our calendar. We work according to yours.

    Customized Training's

    The most part self-managed and adaptable to suit a person's particular adapting technology needs

    Priority Based Training's

    Real-time Scenario based Assignments and Case Studies

    Disclaimer

    This web site or keentechnologies.com team is not associated with SAP AG or any other product. We are providing this service absolutely for Education and Training purpose only. We charge for the support services only, not for the actual SAP System access. All SAP Systems operate under INITIAL evaluation license. All trademarks mentioned on this web site belongs to their owners. We do not share or distribute ANY personal information we collect on this web site. For any additional information

    475-212-0075

    +91 9989754807

    trainings@keentechnologies.com

    Popular Courses


    Countries

    Keen Technologies offering training in cities: Bangalore, Hyderabad, Chennai, Delhi, Kolkata, UK, London, Texas, Chicago, San Francisco, Dallas, Washington, New York, Houstan, Atlanta, Orlando, Boston, Toronto, Ottawa, Windsor, Australia, Dubai, Leeds.


    ONLINE MEETING PARTNERS

    top
    COPYRIGHT © 2020 KEEN IT TECHNOLOGIES PVT.LTD, ALL RIGHTS RESERVED
    WhatsApp us whatsapp