Keen Tech online is a premier IT training facility that delivers an array of IT courses globally using state-of-the-art technological facilities. An ideal training partner for individuals as well as enterprises, Keen Tech is known for its subject matter expertise and contemporary facilities

Salesforce is one of the most leading CRM software embraced by many companies across the globe. Salesforce popularity is owing to its impressive features and excellent functionality and has helped it stay ahead in the CRM space. Salesforce is the backbone for many organizations and helps them with incredible functionalities in customer relationship management.

The Salesforce Online Training at Keen Tech does justice to this remarkable CRM system and ensures that students get hands-on with learning Salesforce from a industry and business perspective. This Online Tutorial course is ideal for beginners as well as professionals with basic working knowledge of Salesforce. A dynamic course it covers the latest inclusions in the Salesforce environment.

Have a look at the summary for more details.

Course Summary

Highlights of Salesforce Online Training at Keen Tech

• Covers core understanding about CRM
• Focuses on different Salesforce products
• Present basic and advanced functionalities of Salesforce
• Covers all important Salesforce topics such as Administration ,Reporting, Cloud services
• Dynamic curriculum with the inclusion of latest developments in the field
• Ideal for all aspirants including software developers, analytics professionals, and enterprise architects
• Designed from a practical and industry perspective

Core Benefits of learning Salesforce

Salesforce is the leading CRM across the globe adopted by different kinds of organization across various sectors. A brilliant CRM system, Salesforce provides the perfect backbone for organizations to collaborate different departments and centralize customer information. Salesforce is also equipped with superior reporting tools and dashboards that help companies analyze data and assist In decision making. Salesforce is therefore the first choice to learn for professionals seeking to make a career in the CRM space.

Course Contents

The Salesforce online training course at Keen Tech ensures that students learn, appreciate and use the brilliant functionalities of this software. A comprehensive course it is backed with real life scenarios and case studies to ensure that the practical application of this CRM comes naturally to learners.

Cloud Computing Conceptual, Fundamentals & Key Elements

• Cloud Computing : Introduction , Purpose , Evolution , Advantages/Disadvantages , Classification
• Various Cloud computing techniques fetchers
• Cloud Computing as a service model
• Explore SAAS (Software as a service)
• Explore PAAS (Platform as a service)
• Explore IAAS (Infrastructure as a service
• Deployment , access model to determine model
• Functionality of Public Cloud , Private Cloud ,Hybrid Cloud

CRM Overview

• CRM Functionality
• Basics of Sales force CRM : Navigation & Terminology
• com CRM Vs. other CRM products
• Sales force CRM : Customer Centric & Tailor –Made
• Sales force CRM : Setup , Personal Setup, App Setup , Admin Setup
• Sales force Cloud : Overview , Functionality
• Overview of Sales Cloud, Service Cloud & Collaboration Cloud
• Real –time Project life cycle

Sales Force CRM Functionality Overview

• Overview of Apex data loader
• Overview of Organization Administration
• Configure organization’s language & locale
• Process to Manage currency
• Work on Customization
• Techniques to Define custom profiles & custom fields
• Dependent pick list Creation
• Work on to Customize lookup fields , validation & formulas , page layouts, standard related lists
• Overview of Use field-level security
• Workflow : Basics , Approvals , Definition & Setup : rules , Tasks , Alerts
• Overview of Workflow Approvals
• Overview of Workflow based Plan approvals
• Approval wizard standard Vs. jump start

Configure Security Driven Profile Access

• Set : Users& organization-wide defaults
• Trace” Record accessed”
• Role hierarchy Configuration
• Functioning of role transfer & mass Transfer
• Overview of Profiles, Login History
• overview of Data Utilities , Importing
• Import solutions & Custom Object records using the data loader
• Operations : User mass delete , Initiate weekly export
• Storage& Analytics Usage
• Generate Custom Reports : with Advanced Filters
• Work on conditional highlighting
• Work on custom summary formulas
• Work on dashboards
• Work on custom objects, custom tabs, custom web tabs
• The Appexchnage : Overview , Purpose
• Install & Delete an app
• Basics of Visual Force : Purpose
• MVC Architectural Overview
• Controllers Functionality
• Explore Variables & Formulas
• Explore Standard Controllers & Standard List Controllers
• Explore Custom Controllers & Controller Extensions
• static resources & custom components : Overview , Usage Terms
• Work on Styling VF pages
• Work on Overriding buttons, links & tabs with VF
• JavaScript based VF Page designing

Advance Topics

• APEX : Introduction , Importance , Basics , Scheduling & Invoking
• Apex : Testing , Dynamic , Batch , Debugging & Deploying
• Collections , Loops , Triggers , Classes, Objects and Interfaces
• Manage Apex Development in packages
• Overview of SObject , SOQL , Developing SOSL Queries