Introduction

Salesforce Billing lets you invoice an order and manage its balances through credit and debit notes.  You can automate customer payments and process them manually or through a third-party payment gateway. Salesforce Billing applies a treatment to an order product if the treatment and the order product have a matching legal entity. Your rule can contain multiple treatments.

Course Content

1.CPQ & Billing Overview

• Understand the roles of CPQ and Billing in sales and accounting
• Identify who will likely participate in the Billing workflow
• Investigate how CPQ helps create quotes

2.Orders

• Generate orders both manually and automatically
• Modify order data
• Control order generation outcomes
• Copy down data with auto-mapping
• Investigate obstacles to order generation

3.Invoice & Order Relationships

• Understand invoice data model and workflow
• Determine order product qualification for invoicing
• Analyze order data to predict next billing date
• Override billing dates case-by-case
• Setup defaults for order and invoice dates

4.Invoice Generation

• Determine invoice due dates
• Generate invoices on demand
• Schedule invoice runs to regularly generate invoices
• Split invoices by multiple factors

5.Usage

• Create and organize usage records
• Override usage quantities and dates case by case
• Invoice usage related order products

6.Invoice Line Pricing

• Identify critical invoice and invoice line fields
• Manage tiered pricing reference snapshots
• Calculate billable unit price for subscription products
• Determine proration calculation method

7.Payments

• Understand the payment workflow in Billing
• Create and allocate payments
• Explore payment gateway options and settings
• Maintain electronic payment methods
• Collect payment through a virtual terminal
• Schedule recurring payments

8.Debit Notes, Credit Notes, & Refunds

• Understand the debit note and credit note workflow
  Create and allocate debit and credit notes
• Allocate payments to debit notes
• Credit or cancel & rebill to roll back invoices
• Maintain refund records

9.Legal Entity & Taxation

• Manage legal entity records
• Explore tax calculation options and settings
• Create tax rules and tax rates
• Determine tax address

10.Finance Books

• Create accounting finance books
• Generate finance periods
• Automatically relate transactions to finance periods

11.Revenue Recognition

• Understand revenue transaction data model and workflow
• Setup revenue distribution methods
• Setup rev rec rules to generate revenue transactions
• Manage products to leverage rev rec rules

12.General Ledger

• Create general ledger account records
• Set up general ledger rules to relate transactions with accounts