Oracle Utilities Mobile Workforce Management Online Training

Oracle Utilities Mobile Workforce Management Online Training

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    Introduction

    Oracle Utilities Mobile Workforce Management provides a real-time, end-to-end enterprise solution, enabling utilities to achieve maximum visibility, control, and performance of field resources. Mobile Workforce Management (MWFM) is a highly integrated solution designed for managing resources and dispatch capabilities ensuring customer satisfaction, OPEX and CAPEX reduction, and rapid service roll-outs.

    Prerequisties

    • Oracle Utilities: Configuration Tools for MWM v2 – Foundation

    Course Content

    1. Overview

    • System Prerequisites
    • Functional Areas
    • Documentation

    2. User Interface Standards

    • Portals and Zones
    • Dashboards
    • Broadcasting
    • Preferences
    • Worklists

    3. Framework

    • ERDs
    • Maintenance Objects
    • Business Objects
    • Application Viewer
    • Metadata
    • Tables

    4. Batch Processing

    • Creating ToDos to manage errors
    • Parallel Processing
    • Batch Parameters
    • Submitting Ad hoc Requests

    5. Mobile Resources

    • Creating your resources
    • Planning Breaks
    • Generating Shifts

    6. Activities

    • Creating Tasks and Task Types
    • Time Windows
    • Locations and Site Delay
    • Priority Profiles
    • Assignments

    7. POUs

    • POU and POU tasks
    • POU Location
    • POU Scheduling and Dispatching

    8. Scheduler

    • Scheduler Inputs and Outputs
    • Optimization
    • Appointment Booking
    • Scheduler Manager
    • Scheduling Horizon
    • Scheduler Configuration

    9. Mobile Application

    • Remote Script Invocation
    • Crew Shift Synchronization
    • Persisting Crew Messages
    • Deployment

    10. Dispatchers

    • Common Dispatcher Functions
    • Managing the CDI
    • Map Viewer
    • KPIs
    • Dispatch Areas

    11. Alerts

    • Creating Alerts and Alert Types
    • Alert Logic
    • Alert Algorithm

    12. ToDo

    • ToDo Processing
    • Summary Zone
    • ToDo List
    • ToDo Types and Roles
    • ToDo Priorities
    • ToDo Worklist

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    PRIVATE COURSE
    • PRIVATE
    • 1 month, 1 week
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        Course Features

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        Real-time Scenario based Assignments and Case Studies

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