ORACLE SALES CLOUD CRM Online Training

ORACLE SALES CLOUD CRM Online Training

0 STUDENTS ENROLLED

    Fundamentals

    • Oracle Sales Cloud application overviewDesktop User Interface and the Simplified User Interface
    • Sales Force Automation (SFA) core functionality
    • Resources, managers, and the organization
    • Data access, security, and duty roles

    Initial Implementation Tasks 

    • Creating users (resources)Profile options and lookups
    • Calendars and common components (appointments, interactions, notes, and tasks)
    • Addresses and geographies
    • Sales catalogs and product groups

    Extensibility

    • Custom Fields
    • Dynamic Layouts
    • Custom Objects
    • Custom Child Objects
    • Object Workflows

    Customers, Opportunities, and Leads 

    •  Households, contacts, teams, B2B, and B2C
    • Sales methods and stages
    • Opportunity close behavior
    • Lead qualification, assessment, scoring, ranking, and conversion
    • Opportunity Assessment
    • Territory Overview

    Additional Topics 

    •  File-Based import and export
    • Oracle Social Network (OSN) and conversations
    • Oracle Sales Cloud Mobile overview
    • Business Intelligence Overview
    • Functional Setup Manager (FSM)

     

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    PRIVATE COURSE
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    • 4 weeks, 2 days
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