ORACLE SALES CLOUD CRM Online Training
0 STUDENTS ENROLLED
Fundamentals
- Oracle Sales Cloud application overviewDesktop User Interface and the Simplified User Interface
- Sales Force Automation (SFA) core functionality
- Resources, managers, and the organization
- Data access, security, and duty roles
Initial Implementation Tasks
- Creating users (resources)Profile options and lookups
- Calendars and common components (appointments, interactions, notes, and tasks)
- Addresses and geographies
- Sales catalogs and product groups
Extensibility
- Custom Fields
- Dynamic Layouts
- Custom Objects
- Custom Child Objects
- Object Workflows
Customers, Opportunities, and Leads
- Households, contacts, teams, B2B, and B2C
- Sales methods and stages
- Opportunity close behavior
- Lead qualification, assessment, scoring, ranking, and conversion
- Opportunity Assessment
- Territory Overview
Additional Topics
- File-Based import and export
- Oracle Social Network (OSN) and conversations
- Oracle Sales Cloud Mobile overview
- Business Intelligence Overview
- Functional Setup Manager (FSM)
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