Introduction

IBM Control Center tracks the critical events across your B2B and managed file transfer (MFT) software for improved operations, customer service and B2B governance. It applies rules to alert key audiences when there is a problem with a server, process or transfer. Actionable dashboards are customized for various types of users, including operations staff; IT governance, risk and compliance (GRC) professionals; and line-of-business (LOB) customer service representatives.

Course Content

• Sterling Control Center Overview
• Features and Benefits
• Installation Recommendations
• SCC Administration
• Service Level and Asset Level Managers
• Access and execute nearly every menu item on the Sterling Control Center GUI, which includes:
• Add and Remove Server and Server Groups
• Creating Roles and Users
• Define the System Settings
• Pause and Resume Monitored Servers
• Define Events
• Define/update/remove Actions, Calendars, Schedules, and Rules
• Monitor Active Alerts
• Handle Alerts
• Metadata
• Create and execute Standard SLC, Wildcard SLC, and Workflow SLC
• Define and run Reports
• Add and Remove Server and Server Groups
• Creating Roles and Users
• Define the System Settings
• Pause and Resume Monitored Servers
• Define Events
• Define/update/remove Actions, Calendars, Schedules, and Rules
• Monitor Active Alerts
• Handle Alerts
• Metadata
• Create and execute Standard SLC, Wildcard SLC, and Workflow SLC
• Define and run Reports