Oracle CRM Online Training

Introduction

Oracle CRM Training makes you an expert in Administering Simple Products, Attributes and Classes, Catalogs and Categories, Component – Type Customizable Products, Constraints, Eligibility and Compatibility, Promotions, Recommendations and Multiple Product UIs…etc

Course Content

1.Administering Simple Products

  • Describing simple products
  • Creating and entering detail for simple products
  • Versioning and releasing a product record

2.Administering Attributes And Classes

  • Describing attributes
  • Creating a class hierarchy
  • Creating attributes and domains, and assigning them to a hierarchy
  • Assigning products to the class hierarchy
  • Generating smart part numbers

3.Pricing Overview

  • Creating a new price list and price list line items
  • Creating volume discounts

4.Administering Catalogs And Categories

  • Describing a product catalog
  • Creating catalogs and categories
  • Adding products to categories
  • Understanding product catalog visibility

5.Administering Component-Type Customizable Products

  • Creating a component-type customizable product by defining relationships
  • Using a Workspace Project to manage, test, and release products, attributes, and classes
  • Using Time Slice reports to track changes within a given object/version during its life

6.Pricing Customizable Products

  • Describing component-based customizable product pricing strategies
  • Using the Pricing Designer to view and price a component-based customizable product

7.Administering Constraints

  • Creating constraints to enforce business logic during product configuration
  • Describing commonly-used rule types

8.Administering Eligibility And Compatibility

  • Describing Eligibility and Compatibility examples and usage scenarios
  • Defining Eligibility and Compatibility matrices
  • Administering Eligibility and Compatibility rules

9.Administering Promotions

  • Listing types of product promotions
  • Administering product bundles, coupons, and special configuration promotions
  • Administering eligibility and compatibility for product promotions
  • Using product promotions with quotes and orders

10.Administering Recommendations

  • Describing product and promotion recommendation functionality
  • Creating product and promotion recommendations
  • Defining messages using Unified Messaging administrative views

11.Administering Multiple Product UIs

  • Creating multiple product user interfaces (UIs) for a customizable product
  • Using user interface properties for additional functionality
  • Describing the logic governing product UI selection

12.Using Application Deployment Manager

  • Describing the Application Deployment Manager (ADM) architecture
  • Exporting product-related data from a Siebel application
  • Packaging product data for deployment using ADM

13.Modeling Communications, Media, And Energy Products

  • Listing business requirements and modeling challenges in Communications, Media, and Energy (CME)
  • Representing CME products in the Siebel application
  • Differentiating between predictive, interactive, and reactive product selection rules

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